amnimo Portable
amnimo Portable (Name Badge) AB12
A wearable camera for addressing customer harassment
JC-STAR: Obtained the ★1 (Level 1) conformity label. View the IPA listing
Offered in Japan. Specifications and certifications are for use in Japan.
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FeaturesFeatures
A risk management solution now that customer harassment measures are mandatory. The amnimo Portable (Name Badge) AB12 helps protect companies and employees from customer harassment.
Customer harassment countermeasures
Measures against customer harassment become mandatory in October 2026
Government of Japan public relations website: “What is customer harassment?”
• All companies will be required to take measures to prevent customer harassment
• Measures against customer harassment include creating internal rules and training employees, and evidence preservation is also an important part of them
“Corporate manual on customer harassment countermeasures (PDF, Japanese)” by the Ministry of Health, Labour and Welfare (MHLW)
How a name badge camera can help address customer harassment
• Records video and audio to preserve evidence of what happened
• Recording can also be expected to have a deterrent effect
About the amnimo Portable (Name Badge) AB12
The amnimo Portable (Name Badge) AB12 is a solution that combines a name badge wearable device with a cloud service that supports evidence preservation, to protect the companies that use it and their employees.
*For use in Japan only.
Solution features
- Worn as a name badge wearable camera, it records the situation on site in real time from the employee’s point of view and helps preserve evidence of customer harassment
- Data stored on the device is encrypted, minimizing the risk of data leaks if a device is lost or stolen
- Continuous recording to the device’s SD card prevents missed footage, and hybrid management stores only the video you need in the cloud for secure data management
Device features
- A new name badge design that employees can wear naturally while they work
- Lightweight at about 77 g, so it does not burden employees
- Connects directly to LTE or wireless LAN to share video and the situation with remote locations right away
Cloud service features
- Thumbnail images are uploaded automatically to the cloud server every minute
- Video files are recorded on the edge device and uploaded to the cloud server as needed
- View real-time video and audio from the management screen
- Administrators manage multiple devices and their video centrally from a web browser
- Share video securely with access permission settings
- An extensible design built for integration with other systems
- Create name badge data and distribute it to devices
Product ImagesProduct photos
SystemExample configurations
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SpecificationsSpecifications
Showing all items.
| amnimo Portable (Name Badge) AB12 | |||
|---|---|---|---|
| Item | Details | ||
| CPU | ARM cores 2.0 GHz (8 cores) | ||
| RAM | 2GB | ||
| ROM | 16GB | ||
| Built-in SD card | 32GB | ||
| Display | 2.3-inch IPS full-viewing-angle, high-brightness capacitive touch display | ||
| Camera | 1/3-inch CMOS sensor | ||
| Effective pixels | Up to 4 megapixels | ||
| Field of view | Horizontal 90°, vertical 74°, diagonal 47° | ||
| Image stabilization | None | ||
| Microphone | Mono | ||
| Mobile network | LTE Cat 4 | ||
| LTE (FDD) | B1, B3, B8, B18, B19, B21 | ||
| LTE (TDD) | B41 | ||
| Interfaces | |||
| USB Type – C | For communication and charging | ||
| SIM slots | Nano SIM × 1 slot | ||
| Wireless LAN | Supports 802.11a/b/g/n/ac | ||
| Internal antenna | 2.4GHz, 5GHz | ||
| Frequencies | : W52*1 ch 36/38/40/42/46/48 (5180 to 5210 MHz) : W53*1 ch 52/54/60/62/64 (5260 to 5290 MHz) | ||
| Operating mode | Station | ||
| Switches | |||
| Power switch | Push switch (power) | ||
| Camera switch | Slide switch (opens and closes the camera lens cover) | ||
| Other switches | Push switch (not used) | ||
| LED | Three-color LED (charging indicator) | ||
| Battery | Lithium-ion battery (built-in) | ||
| Capacity | 1850 mAh (built-in) | ||
| Charging time | Approx. 2 to 3 hours | ||
| Operating time | Up to 7 hours (with continuous recording; varies with operating conditions) | ||
| External dimensions | Width 90 mm, height 36 mm, depth 18 mm (excluding clip) | ||
| Package contents | AC adapter, USB cable, mounting clip (magnetic) | ||
| Operating temperature | -10°C to 40°C (0°C to 40°C while charging) | ||
| Storage temperature | 0°C to 30°C | ||
| Relative humidity | 10% to 90% | ||
Specifications are subject to change without notice.
*1 W52 and W53 are bands restricted to indoor use.
*For long-term storage, charge the battery regularly to prevent it from fully discharging.
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Specifications, manuals, and videos
Before You StartCommon questions before purchase(We answer individually)
How much video can be stored in the cloud, and for how long?
Contact us with the products you use and your application (number of cameras, how long you want to keep video, and so on).
How much data does it use?
Contact us with the products you use and your configuration (number of cameras and so on).
How are costs broken down?
Tell us your device, cloud, and network configuration, and request a quote.
What should I check first when there is a problem?
Search the FAQ (Japanese) for your symptoms. If that does not solve the problem, send a request through the form on our support site (Japanese).
How is security handled?
This product has obtained the JC-STAR Level 1 conformity label. See the Product security page for details, along with vulnerability handling and software updates.
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