amnimo Portable AB11Specifications and manuals

Maintenance terms

Maintenance during the warranty period

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The warranty period starts on the date amnimo ships the product. The warranty period and coverage differ by product.
For use in Japan only.

Warranty period

• amnimo Portable unit: 1 year
• Optional products sold separately (mount adapter, tripod, conversion adapter): 1 year

Maintenance during the warranty period

1. Hardware

• We replace failed units free of charge under our separate warranty terms, provided the failure is not the customer’s fault.

2. Software on amnimo Portable

• We provide fixes for defects found by you or by us for the latest firmware. If a firmware defect affects your operations, you need to update to the latest firmware that includes the fix.
• Given this policy, we recommend that you keep the product on the latest firmware for as long as you use it.

3. Third-party software

• See the terms of use of each software product.

4. Subscription software services on amnimo Portable

• See the terms of use of each service.

Maintenance after the warranty period

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1. Hardware

• Maintenance is not covered by the warranty.
  * We may provide maintenance for a fee.

2. Software on amnimo Portable

• Updating to the latest firmware after the warranty period is free of charge (excluding network charges for the download, labor for the update, and similar costs).
• We fix firmware defects in the latest firmware version. We do not fix older firmware versions, even for known defects.
• We recommend that you keep the product on the latest firmware for as long as you use it, even after the warranty period ends.

3. Third-party software

• See the terms of use of each software product.