News Phone support ends on Apr 1, 2026
Announcements
Phone support ends on Apr 1, 2026
Mar 19, 2026
Thank you for using our services.
To answer your inquiries faster and more accurately, without keeping you waiting, we will end our phone support on Mar 31, 2026.
We sincerely thank all customers who have contacted us by phone.
From now on, we will handle all inquiries through online support, which gives faster and more accurate answers and keeps a record of them, and we will continue to improve our service.
1. Effective date
Apr 1, 2026 * Phone support ends at 5:00 p.m. on Mar 31, 2026.
2. How to contact us from now on
From April 1, use the following form to contact us.
- Contact form URL: https://support.amnimo.com/hc/ja/requests/new (Japanese)
- Hours: Accepted 24 hours a day (we reply in order during business hours)
3. What changes
- No waiting: You no longer need to wait for the phone to connect.
- Accurate information: A log is kept, so we can respond smoothly based on past exchanges.
- Sharing materials: We can explain specifically with screenshots and URLs.
We apologize for the inconvenience to customers who have used phone support, and ask for your understanding as we keep improving our service.